NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

In The Loop

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How to use technology & insight to prepare for ecommerce after COVID-19.

Is your infrastructure ready to handle the post-COVID world? Is your business ready to handle…

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Pros and cons of the 30-day return window

While 30 day return windows can work, it may not be the best fit for…

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How to communicate sizing online to reduce returns.

The first step in reducing returns is educating your customers about sizing. Here’s what the…

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12 ways to plan for the future of online retail.

The new “stay at home” way of life has rapidly shifted consumer shopping behavior online…

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Return policy strategies for women’s apparel brands.

Women’s apparel is highly competitive and can feel overwhelming with the number of product types…

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How online brands can make returns sustainable

Returns are part of doing business online. Unfortunately, returns also contribute to waste. Here’s how…

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9 ways to anticipate the future of customer experience.

Customer experience is the new ecommerce frontier. Here are a few ways that you and…

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Return policy strategies for intimates & bathing suit brands.

Swimwear and intimates brands are presented with a ton of unique challenges when building a…

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6 signs that it’s time for your brand to automate returns.

Every online brand starts focused on one thing, growing sales. Then one day, seemingly out…

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How to structure your returns policy page

Here’s how to build an informative, intuitive, inclusive, and instantly actionable returns policy page that…

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How Loop helped Love Your Melon optimize returns.

LYM was able to create an experience their customers love, while creating efficiencies the business…

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Your return policy is one of your best marketing assets.

A return policy is more than just a legal safety net. When you build a…

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We are proud to be a Shopify Plus Certified App.

As of today, Loop is a Shopify Plus Certified App. A select group of apps…

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The return metrics you need to know beyond return rate

Return rate is a standard health metric for online brands, but it does not tell…

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Reasons for return: How data improves customer experience & products

People returning goods have their reasons… leverage them! The data from return reasons can help…

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