NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

Life at Loop is

transparent

Man posing for the picture

Why We Exist

We believe in a world where we’re all more mindful about how we consume. A world where we truly love every product we own, and where our favorite brands share our values. We’re building lasting connections between humans and brands, and we hope you’ll join us.

loop returns brand imagery

What we value

 

Be A Human First

The world anticipates workers, but we show up as humans. We check in on the wellbeing of others and take care of ourselves, so we can all show up to Loop as our best selves.

 

Clear Is Kind

We’re kindest when we’re transparent and honest with others to help them succeed. We ask clarifying questions and seek to understand instead of being understood.

 

Go Get Results

We don’t wait. We each take personal responsibility to drive action. We move quickly, but we don’t hurry. We pursue constant improvement—so when we know better, we do better.

 

Land The Plane

We hold ourselves accountable to our own results and behaviors. We push to make decisions, and then move on them when they’re made. We finish what we start.

 

Make Merchants Successful

We exist to make our merchants more successful, and we’re obsessed with that challenge. We impact real problems and prove real value by being experts in our industry.

Where we work

Work from wherever you love. Most of our team members are remote (and all of them are awesome).

Engineering

ecommerce returns

Product

automated returns

Design

customer service

Merchant Success

ecommerce returns

Marketing

returns strategy

Sales

customer service

People

automated returns

Finance

ecommerce returns

Operations

ecommerce returns
brand loyalty

Great people deserve great benefits

You’re not a machine, you’re a human—and you can only do your best work when you feel your best. That’s why every Loop employee gets support in three key areas of wellness.

HEALTH

Physical Wellness

We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums.

HAPPINESS

Emotional Wellness

Love your work, but life comes first. Enjoy flexible paid time off and paid parental leave, because that’s how it should be, and choose a therapist or practice that’s right for you with our monthly wellness benefit.

SECURITY

Financial Wellness

Competitive pay is just the start. Save for your future with our 401k program, and take advantage of our remote internet/phone and home workstation benefits to stay connected and comfortable.

Change the future, starting with yours

View open positions

Loop offers equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.