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In The Loop

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How to create a return policy that matches your brand.

Does your return policy match your brand’s mission and vision?

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The true cost of an online refund.

On the surface, a refund doesn’t seem like a big deal. After all, you’re just…

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Return policy strategies for jewelry brands

Here are the most important strategies to consider for a jewelry brand return policy.

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How to offer online gift exchanges that your customers will love

How easy are online gift exchanges for your customers?

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4 strategies to turn refunds into exchanges.

The strategy and tactics you need to encourage more exchanges and fewer refunds.

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How to approach your holiday return window

Should you change your return window for the holidays?

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The value of a product bundle & how to handle bundle returns.

Product bundles are an amazing marketing tool, but they create difficulties in your return process….

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The importance of a sustainable return policy

Fast and easy returns are a necessity in ecommerce but that experience doesn’t have to…

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Return policy strategies for fashion accessory brands.

Sunglasses, handbags, hats and more. Here are the most important components of a return policy…

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How to reduce holiday refunds this return season

The team is ready for the BFCM rush, but are you ready for what comes…

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Introducing the Loop x Gorgias integration

Loop is the ONLY returns platform integrated with Gorgias. Now, Shopify’s best support tools are…

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How Baseballism turns refunds into up-sells with Loop.

Baseballism was able to reduce the number of support hours they spend per return, ditch…

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On-demand return portals are the best customer experience.

Customers have come to expect an on-demand experience in everything they do. Is your return…

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What makes a great unboxing experience?

Winning people’s hearts starts with presentation. The unboxing experience has become one of the best…

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The 4 types of returns and how they impact LTV.

Contrary to popular belief, a return doesn’t equal a refund. There are multiple return outcomes…

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