NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

In The Loop

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How long do customers take to return?

How long do customers take before initiating a return? We have seen some changes over…

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Returns are not a game of risk management and insurance

Instant exchanges are a great experience, but you don’t need an insurance premium.

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Instant Exchanges. Zero Risk.

Instant exchanges makes customers more likely to exchange and more likely to purchase again –…

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How Canadians feel about cross-border ecommerce

We asked Canadian shoppers to share how they feel about shopping online across the US…

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Easy, proven solutions for growing your ecommerce brand with sustainability.

Happy Earth Day! We have EcoCart on the Blog today to share a few easy…

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The most powerful influencers on return behavior in ecommerce.

The type of return a customer chooses is in your control.

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5 return policy page examples worth copying.

67% of shoppers check your return policy page before making a purchase. Will they be…

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Why you need a dedicated return policy page.

The benefits of creating a marketable page for your return policy.

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Mobile returns are on the rise, but why so late?

Mobile ecommerce traffic took over desktop traffic years ago, but why are mobile returns happening…

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Loop is redefining returns

Loop has redefined the way brands approach returns. They are the key to unlocking loyalty,…

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3 strategies Walkee Paws used to transform their returns page.

Is your returns page a giant wall of text? Here’s how to fix that with…

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The 5 most hated online return experiences

Why do customers HATE certain return experiences? We asked and they shared.

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The 5 most loved online return experiences.

Why do customers love the return experiences they do? We asked and they shared.

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Customers are keeping products they don’t want and that’s bad for your brand.

90% of customers have kept an item they wanted to return. That’s a big problem!

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5 return policy examples worth copying.

Ok… don’t copy these, but they are fantastic return policy examples to model your own…

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