NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

In The Loop

Blog

Loop’s Origin Story by Jonathan Poma, Founder & CEO

Enjoy a quick note from Loop’s Founder & CEO, Jonathan Poma, where he shares a…

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How to build the right refund policy for your ecommerce store

Here’s how to create distinct refund and return policies to boost customer satisfaction and retention…

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How to maximize customer retention from your Cyber Monday promotions

Customer acquisition costs are high for the Black Friday-Cyber Monday shopping season. Here are some…

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Improving the reverse logistics process

Learn about the reverse logistics process and how your brand can optimize your logistics with…

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Four ways to increase sales in ecommerce

Learn how to increase profit margins by boosting sales – both during the shopping cart…

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Understanding the new HazMat shipping rules

USPS has implemented new rules around shipping hazardous materials. Here’s what you should know.

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Customer acquisition cost is going up: Here’s what to do about it

Ecommerce customer acquisition is more expensive than it used to be. Here are some ways…

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What to know when promoting your best sales of the year

When promoting your sitewide sales events, make sure to focus on customer retention.

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Blog

Consumer returns preferences by generation

Here’s how post-purchase preferences differ between consumers in different generations, according to the data from…

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Blog

What’s the big deal about peak season?

Peak season is fast approaching, but is your brand ready to acquire new customers and…

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How returns affect peak season

From encouraging purchases from new customers to leveling up profits and more, here’s how returns…

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What do consumers in the US and in the UK want?

Here’s how post-purchase preferences differ between consumers in the US and the UK, according to…

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Give your shoppers confidence without skipping a beat with Loop’s Warranties feature

Here’s all you need to know about Loop’s new Warranties feature, and why warranties might…

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Blog

Why offer warranties? They could increase the likelihood that customers buy from you

Here’s how offering warranties can encourage new customers to buy from your brand and increase…

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How to Calculate (and Reduce) Your Ecommerce Return Rate

Your return rate could be hurting your business. Calculating this metric and employing the right…

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